PRIVACY POLICY
Last updated: 13 March 2026
1. Who We Are
Debbie Anne’s Personal Assistants provides personal assistant and home‑support services in Wolverhampton and surrounding areas.
Email: debandnet@debbieannes.co.uk
Phone: 07387 025791/07488348884
2. What Information We Collect
• Name
• Email address
• Phone number
• Home address (if required for visits)
• Details about the support you require
• Payment information (processed securely by Wix)
• Any information you provide through forms or messages
3. How We Collect Information
We collect information when you contact us, fill in forms, book services, or communicate with us.
4. How We Use Your Information
• Responding to enquiries
• Providing services
• Arranging visits
• Processing payments
• Maintaining service records
• Meeting legal and financial obligations
5. Lawful Basis for Processing
We process your data under:
• Contract
• Legitimate interests
• Legal obligation
6. How Your Information Is Stored
Your data is stored securely through Wix and our business systems.
We do not store or access card details.
7. Sharing Your Information
We may share your information with:
• Wix (website hosting and payments)
• Payment providers
• Professional advisors (e.g., accountants)
We do not sell or share your data for marketing.
8. How Long We Keep Information
• Enquiries: up to 12 months
• Client records: up to 7 years
• Active client notes: as long as required for service delivery
9. Your Rights
You may request:
• Access
• Correction
• Deletion
• Restriction
• Objection
• Data copy
Contact us to exercise your rights.
10. Cookies
Wix uses cookies for site performance, security, and analytics.
See our Cookie Policy for details.
11. Payments and Security
Payments are processed securely by Wix.
We do not receive or store card details.
12. Contact Us
Email: debandnet@debbieannes.co.uk
Phone: 07387 025791/07488348884